We accept payments by credit or debit card, cash, and bank-to-bank transfer for your convenience.

The warranty covers any defects in materials or workmanship under normal use. It ensures that if the product or service has a manufacturing fault, it will be repaired, replaced, or corrected according to the terms of the warranty.

Morocco is a safe place to visit, and as a tourist, the chances of being assaulted or seriously hurt are low since the incidence of crime is minimal, consisting mostly of pickpocketing and scams. Currently, Morocco is considered a highly secure destination for travelers.

You can contact us by phone at [+212 600 814 195 0r +212 676 200 195] or via email, and our team will be happy to assist you with any questions or bookings.

Yes, you can receive a refund according to our refund policy. Refunds are typically available for cancellations made within the specified time frame and under the conditions outlined in our terms. Please contact us directly for assistance with your refund request.

There are no age restrictions for our tours — everyone is welcome to join, from children to adults.

In Morocco, Wi-Fi is generally accessible, but it may not always be reliable. Many places, such as cafes, restaurants, airports, and hotels/Riads, provide free Wi-Fi, but it is frequently necessary to buy a cup of coffee or a meal to use it. However, the main drawback of these free Wi-Fi hotspots is that the signal strength may be inconsistent and vary depending on the location.

When traveling to Morocco, it’s important to keep in mind that it’s a Muslim country with specific dress codes for women. While you don’t have to dress like a local, it’s important to respect the culture and avoid attracting unwanted attention. As a female traveler, it’s recommended to wear loose clothing that covers your body appropriately.

The safety of top water in Morocco is a topic that is often debated. Although locals usually consider it to be safe, visitors from other countries should drink bottled water because they may not be accustomed to the various germs present in the tap water.

In Morocco, it’s important to have Moroccan Dirham for everyday purchases even though some tourist spots accept Euros, US Dollars, and Sterling. You can obtain Dirham through bureau de change at airports, big banks, and hotels, or from cash machines that take most credit and debit cards in major towns and cities. However, bureau de change outside Morocco usually have unfavorable conversion rates, so using a debit card at an ATM is the simplest and cheapest method. Credit cards are often rejected in rural areas and small towns, and cash points are scarce. To avoid any issues, inform your bank beforehand if you intend to use your card. The Moroccan central bank establishes the value of the dirham, and some larger retailers accept Euros and British Pounds Sterling. In emergencies, traveler’s checks are useful, but it may take a while to cash them. You’ll need a currency exchange slip to exchange excess Dirham.

Don’t worry about finding delicious vegetarian cuisine in Morocco. Although meat is a popular main course, there are still plenty of tasty vegetarian options available. If you’re on a gluten-free diet, there is good news – Morocco now offers a wide range of gluten-free dining and shopping options. Marrakech, Casablanca, and Essaouira on the coast all have green markets, vegetarian and organic eateries, and gluten-free pastry shops to choose from.

To secure your reservation for a tour or activity, you can make a small deposit into our PayPal account or directly transfer the amount to our bank account. The remaining balance can be paid to your driver in cash on the day of the tour in euros or the equivalent amount in dirhams. We will provide you with our bank account details upon request.

SHARED TOURS: Payment can be made on the day of the tour to our staff in cash, and we accept Moroccan Dirhams, Euros, or Sterling. However, if you prefer to pay via PayPal, please note that an additional 5% processing fee and 20% VAT will apply. It is recommended to make the payment prior to the tour to avoid these fees.
PRIVATE & LUXURY TOURS: You can pay the remaining balance on the tour day in cash using Moroccan Dirhams, Euros, or Sterling. However, if you prefer to pay via PayPal, a 5% processing fee will be charged. We recommend that you make the payment before the tour to avoid this fee.

Once you confirm your booking, cancellation is an option. Please consult our Booking Terms & Conditions for the most current cancellation fees. We strongly recommend obtaining an All- Inclusive Insurance policy to ensure that your investment is safe!